Speak With Our Team.

Connect with our team via WhatsApp or Email, depending on your preferred way to communicate.

Sourcing Enquiries

New to Misana? Speak with our team to discuss your sourcing requirements and explore how we can support your supply needs.

Or email us at misanaterrabridge@gmail.com

Active Orders & Support

Already working with us? Reach out for updates, coordination, or any support related to your ongoing shipments.

Or email us at misanaterrabridge@gmail.com

Frequently Asked Questions

FAQs

Misana operates as a principal exporter rather than a broker. We source products through a trusted and verified supplier network, handle quality verification, coordinate export documentation, and manage logistics through to shipment. This provides buyers with a single, accountable partner throughout the export process.

Every order is sourced according to the customer's specifications. We work with verified suppliers and ensure that the requested product grade, quality, and documentation align with the agreed requirements before coordinating shipment.

We supply a wide range of Kenyan tea grades, including BP1, PF1, PD, Dust Grades, Orthodox Tea, Green Tea, Purple Tea, and other specialty grades. Products are sourced according to customer requirements and market demand.

Consistency is a key part of our sourcing process. We work closely with our verified supplier network to ensure every shipment matches the agreed specifications. If any concern arises, we investigate promptly and work with the customer to reach a fair resolution.

The process begins with understanding your product requirements. We then source from a suitable verified supplier, coordinate packaging where required, prepare export documentation, arrange freight forwarding, and oversee shipment to your destination.

We primarily source products based on confirmed customer requirements. This allows us to supply the appropriate grades while maintaining flexibility and efficient inventory management.

Yes. New customers typically begin with smaller pilot orders before progressing to larger commercial volumes. This allows both parties to establish confidence and build a long-term business relationship.

All exports are handled in accordance with applicable Kenyan regulations and international trade requirements. We coordinate the necessary export documentation and work with experienced logistics partners to ensure compliant international shipments.